Based in Hong Kong // 15+ Years Experience & 60+ Industry Certifications

Senior infrastructure engineering & hands-on IT support.

We design, modernize, and support business IT environments across cloud, on-premises servers, virtualization, networking, cybersecurity, and backup systems. From complex infrastructure migrations to everyday L1-L3 user support and staff training, we focus on careful preparation, practical risk reduction, and clear documentation.

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Capabilities & Solutions

How We Help

We support a wide range of enterprise and mid-market technologies. Representative areas include:

Identity, Cloud & Workplace

Directory, Messaging & Cloud Platforms

We plan and execute directory upgrades, tenant migrations, and cloud deployments across Microsoft 365, Azure, and hybrid environments with careful staging to minimize disruption.

  • Active Directory, Entra ID, SSO, MFA & access policies
  • Microsoft 365, Exchange, SharePoint, OneDrive & Teams
  • Cloud workload migrations, hybrid identity & PKI certificates
Compute, Storage & Virtualization

Servers, Virtualization & Storage

We build, consolidate, and upgrade physical and virtual server environments to improve performance, control hardware and licensing costs, and retire legacy systems safely.

  • VMware, Hyper-V & virtual cluster consolidation and migration
  • Windows & Linux servers, failover clustering & OS hardening
  • SAN, NAS, storage arrays & datacenter hardware refreshes
Networking, Security & Continuity

Networks, Firewalls & Backup Systems

We secure network perimeters, connect multi-office and remote teams, and manage enterprise backup and disaster recovery platforms to keep critical data protected and recoverable.

  • Firewalls, client & site-to-site VPNs, routing, VLANs & Wi-Fi
  • Enterprise backup setup, tuning & replication (Veeam & others)
  • Offline/immutable backup design, recovery drills & DR planning
Operations, Advisory & Enablement

L1-L3 IT Support, Consulting & Training

We resolve day-to-day user and endpoint issues just as gladly as complex L3 server and network escalations, while offering technical audits and practical training for internal teams.

  • Hands-on L1-L3 support across desktops, endpoints, servers & networks
  • Infrastructure health assessments, troubleshooting & root-cause analysis
  • IT skill transfer, administrator training & operational documentation

Our Approach

Practical Engineering. Grounded Execution.

01. Senior-Level Accountability

Backed by 15+ years of hands-on experience and over 60 industry certifications. You deal directly with technical professionals rather than layers of sales reps, with senior engineering accountability from scoping through delivery.

02. Prepared & Controlled Changes

Whether validating changes in a test environment or working directly in live production, we check dependencies first and prepare practical backup and rollback steps before cutover.

03. Clear Handover & Training

We provide agreed as-built documentation, configuration records, and hands-on knowledge transfer so your team can manage daily operations with confidence.

Experience & Endorsements

Leadership Track Record

Transparency Note These project examples and endorsements reflect prior enterprise engagements delivered by our lead engineer. Organization names and proprietary details are generalized to maintain confidentiality.

Corporate Law Firm

Hybrid Identity & Firewall Cutover

Extended on-premises Active Directory to Microsoft Entra ID (Azure AD) across redundant VPN tunnels, rolling out stricter password policies via Fine-Grained Password Policies (FGPP) in phased stages to keep daily partner operations running smoothly.

Enterprise Data Group

Enterprise Infrastructure Remediation

Led deep-dive troubleshooting for persistent SharePoint, SQL Server, and Active Directory synchronization failures, collaborating directly with vendor engineering to stabilize core services post-migration.

Global Commerce Agency

Multi-Office IT Infrastructure Upgrade

Executed a full hardware and server infrastructure upgrade across overseas branch offices, preserving data integrity and maintaining smooth operational continuity throughout the transition.

Endorsements from Past Projects

One of the most capable technical professionals I've worked with in my decades in IT. He pairs deep domain expertise with a genuine commitment to the client. I know I can count on him to execute complex infrastructure upgrades to the highest possible standard.

Head of IT

Corporate Law Firm

His accountability and self-initiative were instrumental to our success. When we faced persistent, highly complex server issues, he proactively coordinated with vendor support and drove the deep-dive troubleshooting until the problem was fully resolved.

Infrastructure Manager

Enterprise Data Group

I sincerely appreciate the long hours and extra effort he invested into our infrastructure project. He is an absolute professional to work with, and the quality of his final delivery far exceeded our expectations.

Operations Manager

Global Commerce Agency

Contact Us

Discuss your project or support needs.

Whether you need a one-off infrastructure project, a technical assessment, staff training, or ongoing L1-L3 IT support, email us with a brief note about your requirements.

Email info@kynscale.com